Frequently asked questions
Do you offer free shipping?
Yes, we offer free shipping at a certain order price. Free shipping threshold may vary per country. More information can be found here: https://donnafy.com/policies/shipping-policy
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
As specialists in K-beauty, our products are manufactured in South Korea, a global leader in skincare innovation and excellence.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. Please, pay attention at checkout page.